At Momento LLC, accessible from www.momentollc.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Momento LLC and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Momento LLC. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The Personal Data information that you are asked to provide will be in same cases your first name, last name, email address, cell phone number and any other information you may provide to us while using the Momento Platform. Your "Personal Data" will be collected from your session to help personalize your experience and simplify return sessions.
We may collect User Data you provide when using the Momento Services including examples below:
User Data on how you use Momento's platform such as the photos or moments you view, products you select, session frequency and duration, seats and games you select, advertisements you click. We may also add content that we receive from partners or collect from using Momento's services.
User data on the type of device that you access the Momento Service with such as operating system, browser type, time zone, device location, ISP, language, device settings, hardware.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
We use the information we collect in various ways, including to:
Momento's services may capture, collect and share information that does not include PII (Personal Identifiable Information) and is aggregated to the venue, section, seat group. This information may be used to measure the effectiveness of their in-venue initiatives, personalize marketing campaigns and utilize the services to better understand their crowd behavior.
We may share information with other partners, companies, vendors, service providers who help support Momento's Services, such as providing technical infrastructure services, hosting, measuring the usage our services, providing customer & client support, information/data processing, image enhancing, image analyzing services, payment providers, or data visualization software. Our partners must follow confidentiality obligations that are outlined with the Terms of Use and any agreements we enter with these terms.
If we have your consent Momento may share your User Data and Personal Data with our team partners, venue partners or corporate partnership partners if you read and accept the Term of Use and opt-in. Our team partners and Momento may use this information to send you information on future events, team opportunities and promotional offers. At any time if you wish to remove yourself from this communication you can opt-out by emailing info@mymomento.com or following the opt-out instructions on the correspondence. We will share Personal Data outside of Momento if we have a good-faith belief that disclosure of the information is reasonably necessary to respond to any applicable law, regulation, legal process, or enforceable governmental request Protect against harm to the rights, property or safety of Momento, our users, or the public.
If the Organization is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
We prioritize the safeguarding of the information we collect from our users and our services. We have put in place suitable procedural, technical and scalable data security measures to protect the personal data you share with us. For instance, access to personal information is restricted to Momento employees who require it for legitimate business purposes and approved partners. User or Personal Data transferred between organizations will only be conducted by following strict data sharing practices such as using secure connections between both parties. Momento uses standard security measures and detection systems to prevent any outside parties access to your valuable information
Data collected from Momento is stored on cloud based data servers to enable a seamless, safe and fast experience for any user on the platform. Momento secures user data through an encrypted multi-factor authentication (MFA) database. User data will be retained as long as it is necessary for its intended purposes. Users may request the deletion of their data by contacting info@mymomento.com. Momento will promptly delete any User Data that has been collected within 1-2 business days.
Like any other website, Momento LLC uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.app.mymomento.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
You may consult this list to find the Privacy Policy for each of the advertising partners of Momento LLC.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Momento LLC, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Momento LLC has no access to or control over these cookies that are used by third-party advertisers.
Momento LLC's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Momento LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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