Welcome to the Momento Platform! Our platform’s usage is regulated by these “Policies”
By using the Momento Fan Platform, you agree to abide by these policies without modification. It's important to read these policies carefully, as they detail your legal rights, limitations, and how disputes are handled.
If you do not agree with all of these Policies, please refrain from using the Momento Platform. It is within our rights to update these Platform Policies. By entering your personal information or selecting the “Yes, Use Previous Seat Info” button on the Momento Platform after such changes, you indicate your acceptance of the updated Policies. Any changes will become effective upon posting on the Momento website at app.mymomento.com. You are responsible for regularly reviewing these policies to stay informed about any updates.
Definitions
Momento Platform
Attending the Event is synonymous with your compliance with the Event's terms and conditions and by providing your personal information and using the Momento Platform, you acknowledge and consent to our collection of data related to your Event participation.
In the event you appear in a wide shot and wish to be excluded, please contact us at info@mymomento.com. Share your seat details, and we will promptly obscure your image. As part of this process, we may request proof of your identity. We attempt to fulfill such requests within a 7 day business period, we’ll make a web address available to you to verify your removal from the wide shot.
Momento and/or Momento Partners, reserve the right to remove a Momento Photo or wide shot from the Momento Platform at their discretion, without prior notice.
Associated Websites
Within the Momento Fan Platform, you may find hyperlinks to websites operated by entities other than Momento that are offered for your convenience. It's important to note that we do not have control over the content, privacy practices, or other aspects of these external websites.
Furthermore, it is your responsibility to exercise caution and ensure that any links you choose to follow or software you download, whether from the Momento Platform or external websites, are free from potentially harmful elements such as malware, harmful software, or other damaging elements. Our incorporation of hyperlinks to third-party websites should not be interpreted as an endorsement of their content or an affiliation.
Platform Policies
By using the Momento Platform and interacting with the Content, you assume responsibility for your actions and the Content you access, download, or share. Additionally:
We reserve the right to take appropriate actions if you violate these Policies, issuing warnings, suspending, or terminating your access, investigating, and pursuing other necessary measures.
Downloading & Sharing
The Momento Platform allows you to download and share your Momento Photos for personal use or to social networks.
In order to download or share Momento Photos, you will need to provide your name, phone number, and email to access The Momento Platform.
By downloading or sharing your Momento Photos or any part of the Momento Fan Platform you represent and warrant to Momento and the designated Momento Partner that:
Social Media Sharing
By sharing Momento Photos, GIFs, or any other Momento Fan Store products on social media, you acknowledge and agree to these Platform Policies. It is your responsibility to ensure compliance with the terms outlined herein and to respect Momento's ownership and usage rights.
Smartphone Usage
The Momento Platform is currently accessible on all mobile devices for free, it's important to be mindful that your carrier could still enforce its typical rates and fees, which include data charges.
By using the Momento Platform, you grant consent and provide all necessary rights for fans to synchronize their devices, including through applications, with any information visible to them on the Momento Fan Platform.
If you access the Momento Platform via the web. In that case, we grant you a revocable, non-exclusive, non-transferable, limited right to use the Momento Platform on wireless electronic devices owned or controlled by you, and to access and use the Momento Platform on such devices strictly in accordance with the policies and conditions of this web application license contained in these Legal Policies. You shall not:
Purchases & Financial Transactions
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Momento Fan Store. Our payment processes include Apple Pay or Standard Payment Processing. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the designated prices currently in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Momento Fan Store. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Ownership Of Creative Assets
The Company holds global intellectual property rights for each Momento Photo and the Momento Fan Platform. These rights may also be licensed to Event Partners for specific events.
You acknowledge that Momento, Momento Partners, or any of their third-party contractors will not be held responsible or liable for:
Despite having established standards for fan conduct, we do not regulate Fans’ behavior on the Momento Platform and Momento Fan Store, and we are not accountable for the Momento Photos that fans download or share from the Momento Fan Platform. Furthermore, we are not held responsible for any Momento Photos that you may come into contact with that is offensive, inappropriate, obscene, unlawful, or objectionable while using the Momento Platform and Momento Fan Store, whether it takes place online or offline.
Momento, Momento Partners, and any other third-party contractors' liability to you is constrained to the utmost extent authorized by applicable law.
By using Momento Photos, wide shots, the Momento Fan Platform, and/or the Momento Fan Store, you commit to shield, safeguard, and absolve Momento, its affiliates, related entities, Momento Partners, and any other associates and staff from all claims, losses, costs, damages, expenditures, or any other liabilities which encompass legal fees. This commitment also encompasses any damage or detriment incurred due to your utilization of the services. Momento Photos, wide shots, the Momento Fan Platform, and/or the Momento Fan Store, as well as any violations of these policies committed by you.
Disclaimer
Our utmost effort is to maintain the Momento Platform and Momento Fan Store is designed to be error-free and secure; however, your usage is solely your responsibility. We provide the Momento Platform and Momento Fan Store "as is" without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a specific purpose, and non-infringement. We cannot guarantee that the Momento Platform and Momento Fan Store will always be error-free, secure, or free from interruptions, lateness, or flaws.
Neither Momento nor Momento Partners will be held accountable for any inability to fulfill their obligations resulting from circumstances beyond their reasonable control. These circumstances include but are not restricted to, unforeseen weather conditions, labor strikes, industrial disputes, civil disturbances, unforeseeable accidents, power outages, new legal measures, or any other occurrences that qualify.
Platform Policy Overview
These Platform Policies comprise the full understanding between you and the Company concerning your entry and utilization of the Momento Platform and Momento Fan Store, information, or content, superseding any previous agreements.
In the event that any segment of these Platform Policies is declared unenforceable, the remaining segments shall continue to be fully effective
In the case of our non-execution of implementing any of these policies does not waive our rights to enforce them in the future.
Despite what was mentioned earlier, we maintain the authority to alter these Platform Policies at any time, incorporating new or revised policies becoming effective upon publication on the Momento website at app.mymomento.com. You are required to keep yourself informed about modifications to the Platform Policies, which may be periodically disclosed on the Momento website.
When using the Momento Platform and Momento Fan Store or accessing your Momento Photos, you agree to comply with all applicable laws.
It is not permissible to pass on your rights or obligations under these Platform Policies to anyone else without our agreement.
All new features enhancing the current Momento Fan Platform, including new properties or features of the Momento Platform, will be bound to these Platform Policies.
Jurisdiction
These Platform Policies, as well as any disputes arising from or related to the use of the Momento Platform and Momento Fan Store, shall be governed by and construed in accordance with the laws of the United States. You agree to submit to the exclusive jurisdiction of the United States courts for any claims, causes of action, or disputes arising from or related to these Platform Policies or the use of the Momento Platform and Momento Fan Store. By using our platform, you consent to the court’s jurisdiction for litigation.
These Platform Policies do not act as a hindrance to our law-abiding conduct, and we preserve all rights that have not been explicitly conferred upon you.
Termination Policy
We retain the right to suspend or terminate your access to the Momento Platform and Momento Fan Store. We hold the sole right to decide if you infringe upon these Platform Policies, engage in prohibited behavior, or otherwise fail to comply with these policies.
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